Unsung Heroes in Public Service

This story on National Public Radio caught my attention this morning.This week, 1,100 Women Airforce Service Pilots (WASPs) will receive the Congressional Gold Medal, sixty-five years after they served in World War II by testing and delivering planes to free male pilots for combat.

It’s a very dramatic example of the important–often unrecognized–work that happens in the public sector. What stories of unsung heroes can you share from your departments and agencies?